Privacy Policy

A legal disclaimer

The information provided on this website is for general information purposes only. While Andalux Logistics makes every reasonable effort to ensure the information on this website is accurate, current and complete, we make no representations or warranties, express or implied, regarding the accuracy, reliability, suitability or availability of the website or the information, services or related content contained within it.

Any reliance you place on the information provided is strictly at your own risk. Andalux Logistics shall not be liable for any loss, delay or damage, including indirect or consequential loss, arising from the use of this website or reliance on the information contained within it, except where liability cannot be excluded by law.

All quotations, prices, delivery times and service availability are provided for guidance only and do not constitute a binding offer or contract. All courier and logistics services are subject to confirmation, vehicle availability, operational requirements and our Terms & Conditions.

This website may contain links to third-party websites or services that are not owned or controlled by Andalux Logistics. We accept no responsibility for the content, availability, security or privacy practices of any external websites and recommend that users review the relevant policies of those websites before providing any personal information.

By using this website, you acknowledge and agree to this Legal Disclaimer. If you do not agree with any part of this disclaimer, you should discontinue use of this website.

Privacy Policy

Andalux Logistics is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect any personal information you provide when you use our website, request a quotation or use our courier and logistics services.

We may collect personal information including your name, email address, telephone number, collection and delivery addresses, and details relating to your enquiry or booking when you complete a contact or quote form, email or call us, or otherwise communicate with us.

We use this information to:

Respond to enquiries and provide quotations.
Arrange and deliver courier and logistics services.
Process payments where applicable.
Communicate with you regarding your booking.
Meet our legal and regulatory obligations.
Improve our services and customer experience.

We will never sell or rent your personal information to third parties for marketing purposes. Where necessary to provide our services, we may share relevant information with trusted partners or subcontractors, such as approved delivery drivers or payment providers, who are required to protect your information and use it only for the purposes of delivering our services.

Personal information is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting and regulatory requirements.

Our website may use cookies and similar technologies to improve website performance, analyse visitor behaviour and enhance your browsing experience. You can manage or disable cookies through your browser settings.

Under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Request restriction or object to certain processing activities.
Request a copy of your personal data in a portable format where applicable.

To exercise any of these rights or if you have any questions about this Privacy Policy, please contact us using the details provided on our Contact page.

By using this website or booking our services, you acknowledge that your personal information will be collected and processed in accordance with this Privacy Policy.