Accessibility Statement

At Andalux Logistics, we are committed to making our website, https://www.andaluxlogistics.co.uk, accessible and easy to use for everyone, including people with disabilities. We continually work to improve the accessibility and usability of our website so that all visitors can access information about our courier and logistics services.

What web accessibility is

Andalux Logistics is committed to ensuring our website is accessible and usable for all visitors, including people with disabilities. We aim to provide a website experience that is clear, inclusive and easy to navigate for everyone.

We strive to design and maintain our website in line with recognised accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG), wherever reasonably practicable. This includes using clear page layouts, readable text, appropriate colour contrast and descriptive alternative text for images where applicable.

We are committed to continually improving the accessibility and usability of our website. If you experience any difficulty accessing information, using any feature of the site, or require content in an alternative format, please contact us using the details provided on our Contact page. We will make reasonable efforts to respond promptly and provide appropriate assistance.

This Accessibility Statement applies to the Andalux Logistics website, https://www.andaluxlogistics.co.uk, and is reviewed periodically to ensure it remains accurate, relevant and up to date

Accessibility adjustments on this site

We have taken reasonable steps to improve the accessibility of the Andalux Logistics website and make it easier to use for all visitors. These measures include clear page layouts, readable font sizes, appropriate colour contrast, descriptive alternative text for images where applicable, and straightforward navigation to help users quickly find information about our courier and logistics services.

We aim to ensure our website works effectively across a range of devices, screen sizes and commonly used web browsers. Wherever reasonably practicable, we also seek to maintain compatibility with assistive technologies to improve accessibility for all users.

If you experience any difficulty accessing content on this website or require information in an alternative format, please contact us using the details provided on our Contact page. We will make reasonable efforts to assist you and continually review opportunities to improve the accessibility of our website.

Declaration of partial compliance with the standard due to third-party content

This website may include third-party content, features or integrations that are not fully under our control, such as embedded maps, quote forms, payment services or links to external platforms provided by third parties. As a result, certain areas of the website may not fully meet all accessibility standards at all times.

Andalux Logistics is not responsible for the accessibility, availability or content of third-party services. However, we make reasonable efforts to work with reputable providers and to ensure that the core content and functionality of our website remain as accessible and user-friendly as reasonably practicable.

If you experience accessibility issues relating to any third-party content or functionality on this website, please contact us using the details provided on our Contact page. We will make reasonable efforts to assist you or provide alternative ways to access the information or services wherever possible.

Accessibility arrangements in the organization [only add if relevant]

Andalux Logistics is committed to providing inclusive and accessible services. Where customers have specific accessibility requirements, we will make reasonable adjustments where practicable, taking into account the nature of the delivery, collection location and any operational or safety requirements.

This may include adapting communication methods, collection or delivery arrangements, or working with customers to accommodate reasonable accessibility needs wherever possible.

If you have any accessibility requirements relating to a booking or our services, please contact us in advance so we can discuss suitable arrangements. We will always make reasonable efforts to provide a safe, accessible and professional service for all customers.

Requests, issues, and suggestions

If you identify an accessibility issue on this website or require further assistance, please contact us using the details below:

Accessibility Coordinator: Andalux Logistics
Telephone: +44 (0)7876 045421
Email: andaluxlogistics@gmail.com (replace if you're using a different email address)

We will make reasonable efforts to respond to accessibility enquiries promptly and provide appropriate assistance wherever practicable.